sky rip off
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- 05-27-2010 08:34 PM #1scousemouseNew Frugaller On the way to stardom
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sky rip off been with sky for 3yrs, when i enquired about sky hd. as i did,nt have a cred card or debit card (i pay sky through p.o.) they advised asking a friend to pay the suscription fee on her card. that done, i gave her the cash. 2mths later my sky was turned off without any warning, i then rang sky, who said i would have to pay 3mths upfront as i cannot pay by direct debit. i could,nt afford this so sky was left off. imagin to my horror when my friend rang and said sky had gone into her bank acc and taken £216 without her knowing. said it was a cancelation fee!! i did,nt cancel!! 6wks later we still waiting for refund!! they just keep giving us both different stories each time we ring. (50 calls up to now)
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- 05-27-2010 08:37 PM #2FrugallerFrugaller Administrator
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Ouch. Feel it for you. To charge a cancellation fee sounds more like a penalty fee to me. Hope you can get it sorted.ENTER FRUGALLER FORUM COMPETITION NOW, BEFORE ALL NUMBERS ARE GONE!!!
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- 05-28-2010 11:46 AM #3DroolerTop Ranked Frugaller - One of the Elite!
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They are arse-holes to deal with. The best bet is to ring them when you are both in the same room, so the story must be straight then!
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- 06-06-2010 03:02 PM #4IAmJohnNew Frugaller On the way to stardom
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That is so so stupid. I was peeved off when we went all out for £10 a month HD subscription plus £150 for the box plus installation charge. Soon after they start giving out all this for free
- 06-06-2010 03:04 PM #5FrugallerFrugaller Administrator
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Sky are notorious for wringing every penny out of customers for as long as they possibly can. Then when the competition catches up and offers for free what sky charge for, they have to suddenly change tact.
Always a bummer if you've just agreed to pay for a service.ENTER FRUGALLER FORUM COMPETITION NOW, BEFORE ALL NUMBERS ARE GONE!!!
- 08-01-2010 08:17 AM #6rms1New Frugaller On the way to stardom
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ditto
Originally Posted by iamjohn 
that is so so stupid. I was peeved off when we went all out for £10 a month hd subscription plus £150 for the box plus installation charge. Soon after they start giving out all this for free
- 08-01-2010 02:23 PM #7FrugallerFrugaller Administrator
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Just received a sky mag. Never normally even look at it, but in the small letter they enclose it dropped the line "by the way, your subscription will go up by £2.50 per month".
Nice. Thanks sky.ENTER FRUGALLER FORUM COMPETITION NOW, BEFORE ALL NUMBERS ARE GONE!!!
- 08-01-2010 03:13 PM #8DroolerTop Ranked Frugaller - One of the Elite!
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they did offer Zoe the deal of "stay with our broadband and we will drop it £2.50 per month if you stay for 12 months more".
Big of them!
- 08-01-2010 05:35 PM #9FrugallerFrugaller Administrator
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That's probably why they want to take £2.50 off me.
ENTER FRUGALLER FORUM COMPETITION NOW, BEFORE ALL NUMBERS ARE GONE!!!
- 08-15-2010 03:23 PM #10pureskillzNew Frugaller On the way to stardom
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I found sky to be horrible when dealing with them, I was using 3 sky boxes (1 HD and 2 normal) as I never seemed to cancel the subscription... The only way I found to deal with them is that every time they wouldn't be helpfull I just said I wanted to cancel all my subscriptions then the complied
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