Please help someone im soooo annoyed and dont know what to do!!
Amazon??
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- 03-04-2007 01:27 PM #1loz78Top Ranked Frugaller - One of the Elite!
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Amazon?? Can anyone help me please......im at the end of my tether with Amazon. I tried to order something a couple of weeks ago using the gift voucher i won on here (lucky frugaller). They sent me an email to say the item was out of stock and since then my voucher has disappear and says i havent got one on my account. I have emailed Amazon loads of times and they keep telling me that it should be there etc. But it isnt!! Also what can you use your voucher to buy, cos everytime i tried to use it before it said unable to use dur to a third party or something!
Please help someone im soooo annoyed and dont know what to do!!
- 03-04-2007 01:33 PM #2HeavenlyCharmAdmin
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Right - if you paid by voucher and the order is cancelled they will have to recredit your gift account... check in Your Account that the order is cancelled because sometimes they tell you it is out of stock but will eventually send it when it is in stock.
You can only spend vouchers on items sold by Amazon - excluding the marketplace, Zshops and auctions. You need to watch because sometimes there are shop sellers like Pixmania that sell items on main Amazon pages.
Also if you try and go through another site to get cashback and you pay by vouchers you won't get anything... they only seem to pay out if you pay by card.
D
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- 03-04-2007 01:36 PM #3FrugallerFrugaller Administrator
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Great answer from the knowledgable HC!ENTER FRUGALLER FORUM COMPETITION NOW, BEFORE ALL NUMBERS ARE GONE!!!
- 03-04-2007 01:39 PM #4loz78Top Ranked Frugaller - One of the Elite!
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ive just had a look in my account and there isnt even anything at all about the item i ordered?? Just a freebie from last year.
Thanks for your help btw!!
Im just worn in by it heehee xx
- 03-04-2007 01:43 PM #5FrugallerFrugaller Administrator
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I will make sure an email is sent from our end too. If you send an email to clarab@yoursecretcode.co.uk she will chase them up. Mention what you said above, and anything else you may think of.
We order a lot of vouchers from Amazon and therefore should be able to apply some pressure.
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- 03-04-2007 01:48 PM #6loz78Top Ranked Frugaller - One of the Elite!
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Originally Posted by Frugaller 
I will make sure an email is sent from our end too. If you send an email to clarab@yoursecretcode.co.uk she will chase them up. Mention what you said above, and anything else you may think of.
We order a lot of vouchers from Amazon and therefore should be able to apply some pressure.
thanks have emailed her now
- 03-04-2007 02:04 PM #7andy4466ukTop Ranked Frugaller - One of the Elite!
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aha - i had a similar problem a while ago , now don't quote me but i seem to remember that what happened is the voucher because its been used is actually cancelled, what happens is instead they credit your account but this doesn't actually show on your account, but when you place an order it then shows up when you go to checkout
- 03-04-2007 02:15 PM #8sweetyGuestYes that is how they did mine too didn't show untill checkout section and I had to tick the box to agree to use it.
- 03-04-2007 02:39 PM #9erika28A Frugaller who's really getting well known
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iPoints have always given me points when i've ordered through their site and paid using vouchers. Give it a go. Originally Posted by HeavenlyCharm
Also if you try and go through another site to get cashback and you pay by vouchers you won't get anything... they only seem to pay out if you pay by card.
DKing.com the skill games site is my biggest addiction. Next on the addiction list are cashback sites which include YSC
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- 03-04-2007 02:48 PM #10HeavenlyCharmAdmin
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I've tried in the past with several sites and none tracked as I only ever pay with vouchers
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