Poundsaver 08001077333 scam

Would just like to draw your attention to this company especially if you've ever bought anything from a TV shopping channel.

When you'd have bought something, they'd have asked if you wanted to receive a free information pack for vouchers to save money on your grocery shopping etc. You'd then have X amount of days to cancel this but it turns out they hadn't been cancelling and taking money out of people's accounts - 2 payments of £1.60 and £99.95 (this has gone up each year).

One company had given details to Poundsaver to take money out accounts without permission.

Now my mum had received the info pack and did phone up to cancel but going through her bank statements she found she's been getting charged for the last 3 years.

Initially she went to the bank thinking someone had cloned her card and the bank refunded her but will be taking this money out again because it is in her name etc.

If you have found out this company has been taking money out your account, you need to phone the freephone number 08001077333 and tell them you want a refund. Unbelieveably they'll still ask if you want these vouchers and end up charging you over £100 for this pleasure so just be firm and tell them you're not interested.

There's been a lot of people complaining about this http://whocallsme.com/Phone-Number.aspx/08001077333

Mum had cancelled her card and informed the fraud department at the bank so they're trying to figure out what to do at the moment.

This is the company taking the money PoundSaver | Membership Clubs | Encore Card Marketing

It's unfortunate this guy has the poundsaver domain poundsaver.co.uk: pound saver which has nothing to do with it

Will reply when the money is repaid. The last entry on whocallsme looks promising though as says took 2 days. I'd read it all and told mum about them being really rude to some people when they called to prepare her but luckily she got someone nice.

A good lesson to check your bank statements thoroughly. Mum's expecting almost £300 to be repaid!

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Well at least your mum's getting a repayment

I'd prepared her for a fight so I'm glad they weren't rude to her. Just gotta wait and see if the refund does arrive though. There's 18 pages worth of complaints on the whocallsme site since 2009 but I wouldn't be surprised if there were many more complaining about it.

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Hmmm, this sounds a bit like that VistaPrint scam I've heard of? (its not the same, is it?) its rather sneaky. May be worth contacting Watchdog about too, for the next series possibly... if they warn people en mass about things like this then it could dissuade companies from doing similar things, if we're a bit more clued up perhaps!? or not...just a thought.

People have been reporting it since 2009 but nothings ever been done about it.

The Vistaprint 'scam' is just people not realising there's a box to tick or untick but they seem to be good at refunding.

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Just an update. No refund was received.

Phoned PoundSaver who claim a refund was issued but mum had spoken to the bank first and there's no trace of it. The guy said he's going to email his head office in the USA and phone back probably on Monday... We'll see if that happens!

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I hope so, for your mums sake.

And the plot thickens.

Mum's just phoned up again because (as guessed), no one phoned on Monday.

This person she spoke to said they didn't know why they'd need to contact the US and the money apparently hasn't been refunded. So now have to wait another 10-15 working days to see if the refund appears.

Hope other people are getting theirs sorted out quicker.

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£99.95 has been refunded. Now just waiting to see if they refund the other 2 years.

It's a start!

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Not bad! glad your getting somewhere with them, after all that effort